SPECIALIST HMO MANAGEMENT
A smarter approach to property management
At Kendall Bailey, we provide specialist HMO property management for landlords and investors across York and Leeds. Combining local knowledge, refined systems and a personal approach, we take care of the day-to-day management while protecting the long-term performance of your property.
Every landlord works differently, so our service is designed to adapt around you. Some clients prefer us to manage everything on their behalf, from tenant sourcing and maintenance to compliance and financial reporting. Others choose to remain involved in certain decisions while we handle the operational management.
As a family-run business, our clients deal directly with an experienced team who understand their property, their goals and the local rental market. Whatever level of involvement you choose, you’ll have the confidence that your property is being managed carefully, professionally and consistently.
100%
Landlord retention rate
4.6
Google rating
60
HMOs under management
CLEAR OVERSIGHT
Everything managed. Nothing overlooked.
Our management systems are designed to give landlords complete visibility without requiring them to manage the day-to-day details themselves.
Using COHO, our property management platform, we track maintenance, communication and property activity in real time. Alongside structured reporting, this gives you clear oversight of property performance, maintenance activity, compliance and financial reporting whenever you need it.
Behind the systems is a dedicated management team. Landlords benefit from a 24-hour response promise and 24/7 emergency support, helping ensure issues are dealt with quickly and your property remains well managed, compliant and protected.
You stay informed. We take care of the rest.
OPTIMISED FOR RETURNS
Increasing rental income
Good HMO management should do more than keep a property running smoothly. We actively look for opportunities to improve rental performance and help landlords achieve the strongest sustainable return from their investment.
Our experience managing HMOs and shared housing gives us a clear understanding of what tenants value and where improvements can make a meaningful difference.
Property presentation and staging
Small improvements to furniture, lighting and presentation, combined with professional photography, can increase a property’s appeal and help it stand out in a competitive market.
Room optimisation
Where appropriate, we identify opportunities to improve layouts and make better use of available space, increasing the number or quality of rentable rooms while remaining compliant with HMO regulations.
Strategic pricing
We continually review the local rental market to ensure rents remain competitive while targeting the strongest sustainable income.
Targeted marketing
Properties are promoted across relevant platforms, including SpareRoom, UniHomes, OpenRent and major rental portals, helping attract suitable students and professionals, minimise void periods and maintain strong occupancy.
LOCAL HMO EXPERTISE
Property management across York and Leeds
We manage a growing portfolio of professional and student HMOs across York and Leeds, combining local market knowledge with specialist experience in shared housing.
From the student areas surrounding the University of York and York St John University to the rental markets serving the University of Leeds and Leeds Beckett University, we understand what tenants are looking for and what landlords need from their properties.
Our management covers the full tenancy lifecycle, including tenant sourcing and referencing, tenancy agreements and deposit protection, rent collection and financial reporting, maintenance coordination, inventories, check-ins and ongoing tenant support.
We also advise landlords on furniture, décor and property improvements to keep homes attractive and competitive year after year.
This approach has helped us achieve occupancy levels of up to 99.5%, supported by proactive marketing, careful tenant selection and consistently high property standards.
- a 24-hour response promise
- 24/7 emergency support
- clear reporting and updates
- a dedicated management team
This ensures issues are resolved quickly while protecting the condition and performance of your property.
HANDS-OFF OWNERSHIP
Passive returns, active management
For many landlords, property investment is about creating reliable long-term income without taking on the daily responsibilities of property management.
Our role is to protect, improve and maximise the long-term performance of your investment while giving you the freedom to step away from its day-to-day running. Through proactive maintenance, financial optimisation and consistent tenant support, we work to keep your property performing while taking care of the details on your behalf.
For us, property management is more than collecting rent. It’s a long-term partnership built around looking after your property as carefully as we would our own — giving you confidence in your investment and more time to focus elsewhere.
LET'S TALK
Your property, your goals, our expertise
Whether you’re an experienced HMO investor or letting your first property, we’d be happy to discuss your property, your goals and how Kendall Bailey could support you.
What our Landlords say about us:
What were your reservations about signing up with Kendall Bailey? We were unsure about a letting agent managing professional HMO’s. There’s lots of agents that are good for Single Lets and Student Lets but good agents for professional HMO’s are few and far between in our experience. What have been the benefits of working with us? The main benefits is that I am no longer involved in the day to day management of dealing with tenants. Kendall Bailey also have lots of experience in giving refurbishment advice on how to maximise rental yields which is very useful and a service that not many agents provide.
I’ve been a landlord for maybe 15-20 years. My reservations were putting my lovely home into somebody else’s care, and was concerned about it. I thought I would have been wanting to come check up on it all the time, but it’s been about 9 months now, and it’s the first time today in 9 months that I’ve actually been in. I haven’t been worried or concerned because I knew it was in good hands, so for me, Kendall Bailey are a good firm to do it with. I recommend them. Whatever my reservations were, I can’t remember them as it’s all gone so smoothly. One phrase that comes to mind is ‘hands free’ because I don’t have to think about it; I just know it’s in good hands. The whole thing has just been easy; I thought there would have been problems, and there haven’t been.